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Dear Sirs,
Recently your company moved me from Dothan, Alabama to Chattanooga, TN. It was an exceptional experience and I would recommend your company to others. The driver and his crew were great and courteous and made me feel useless. All they would allow me and my wife to do was sit around and watch. If I picked up a box or anything they quickly were on the scene to carry it for me even though I just wanted to do something. They worked hard from the time they arrived every morning until after dark each night. Overall I was very impressed with them. This team deserves an atta-boy at the least if not more. I look forward to completing a customer satisfaction survey for this job.
Thanks
John Tillery
Advanced Quality Engineer
Roper Corporation
1507 Broomtown Road Lafayette, GA
News Release
Powell Relocation Group Receives Commitment to Excellence Platinum Award at Cartus 2011 Global Network Conference
(Grand Rapids, MI., Oct 11, 2011) – POWELL RELOCATION GROUP was honored for its outstanding performance at the Cartus Corp.’s 2011 Global Network Conference held October 10-12 in Denver, CO. Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its international customers and clients.
POWELL RELOCATION GROUP was named winner of the Global Network Commitment to Excellence Platinum Award for its exceptional service results. This award recognizes a supplier’s measureable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics in our highest Commitment to Excellence category.
“Service providers such as POWELL RELOCATION GROUP routinely go above and beyond for our customers and our company, while at the same time demonstrating unparalleled dedication and performance,” said Traci Morris, Cartus executive vice president, global operations and supply chain management. “As a vital extension of the Cartus team, we encourage our Global Network providers to be innovative and have created a forum for them to be recognized and share best practices. This award acknowledges the superior quality and professionalism that we have come to value from our service providers.”
(Powell Relocation Group is proud to earn this prestigious Platinum Cartus quality award for the 4th consecutive year, it takes a huge Commitment To Quality from our entire team: from our Move Coordinators, dispatchers, warehouse personnel, accounting department to of course our most important part of each move, our Professional Van Operators & Move Teams. Since Cartus started tracking the top 10 domestic move providers in March 2009, Powell Relocation Group has ranked in the top 10 each month, most months in the top 5. This is a true testimonial to our Commitment To Quality. The top 10 is based on a rolling 12 month score based on the Voice Of The Customer.)
“An invitation to join Cartus’ Global Network is a high honor because the program’s criteria and performance standards are so rigorous,” said (Chris Wing, Vice President of Powell Relocation Group). “We fully endorse Cartus’ dedication to providing high-quality service and are grateful to have received this prestigious designation, which further enhances our commitment to world-class service.”
About Cartus
Cartus provides trusted guidance to organizations of all types and sizes who require global relocation solutions. Serving nearly 60% of the Fortune 100 and providing service to over 160 countries, we apply our more than half century of experience to help our clients with their mobility, outsourcing, consulting, and language and intercultural training needs. Honored in Chicago in 2011 by the Forum for Expatriate Management <http://www.totallyexpat.com/> for having the “Best Vendor Partnership,” and in both New York and London in 2010 as “Relocation Management Company of the Year” and “Best Vendor Partnership,” Cartus is part of Realogy Corporation—a global provider of real estate and relocation services. To find out how our greater experience, reach, and hands-on guidance can help your company, visit www.cartus.com <www.cartus.com> ; read our blog at www.cartusblog.com <www.cartusblog.com> ; or click www.realogy.com <www.realogy.com> for more information.
Dawn!
Things went great with the move! The guys were fantastic, professional and fast!!! Great experience, great move and we love it down here!!! Hats off to y'all and let them know that I said so!
Thank you again!!!
Derek Weaver
SDR
Raleigh, NC
Mrs. Jacquay-Bond,
I just wanted to write to you and thank you for helping me out with my move. The two movers that were sent out to my location came, packed my stuff in 2 hours, and arrived on location the next day a short 6 hours after I arrived. I do not remember the names of my movers ( I do remember that they were from the Grand Rapids area), but they were two of the friendliest most professional people I have ever dealt with. I just wanted you to pass along another thank you to them, and I hope they get the recognition they deserve for the awesome work they did.
Thank you
Norbert Wroblewski
Hi Mark,
This is Craig Conti from GE. I recently completed a move with Angela's help. Just wanted to drop you a note and let you know that she was excellent.
I have moved 7 times with the company so I am speaking from experience here ... she was by far the best logistics coordinator I have had. She was ultra responsive, contacted me nights & weekends to ensure a smooth move and essentially met every request that I had, no matter how late I came with it. I was very impressed, I hope you pass this along to her as well as realize her adeptness at her job. Truly outstanding.
Craig
Good afternoon!
I had to write you a quick email to let you know what an amazing job our moving guys did for us!
Brian was a great crew leader, very respectful, and very organized! The crew was very nice and respectful as well. As they were unloading, they were all very attentive to where things went and how they should be placed. We understand it was lots of added effort shuttling our load, but they all appeared to do it with a smile! Our garage and storage rooms have the appearance of owners who have gone in and organized them on their own. I can't begin to tell you what it means to us that they took the time to place our boxes/totes/items in such an organized and respectful way, versus just loading/dropping it into a space and walking away.
Many thanks again for all of the combined and coordinated efforts in making this move as seamless and pleasurable as possible!
Sincerely,
Kevin and Susan Bachmann
Kristi,
I just wanted to shoot you a quick email and let you know how pleased Heather and I were with the move experience. Tim, Shane, Nabor, and Horhay (spelling?) did a great job and were extremely helpful and easy to work with. It was nice to see a group work so hard and still joke around and keep things lite. Please let them know how much we appreciated their help. I would recommend your services to anyone who needs to move.
Kenneth C. DeGraff
Good Morning Kristi,
The movers did an excellent job at my Alabama home packing and moving our belongings. The closing of the sale of the house also finished yesterday and I am proceeding with the purchase of a new house. Jerry and Brian ( your two employees ) are very nice and helpful. If they can be scheduled to deliver the stuff that would be nice.
Thanks,
Robert M. Sterner
Hi Kristi,
I wanted to let you know that Julia and Sean Steinke were very pleased with Powell's service. Julia said Powell was fantastic, very accommodating and the driver even put their ficus plant in the cab of his truck! The were very pleased with the level of service they received!
Great, great job!
Thank you and Happy Holidays!
Diana D.
Physician Recruitment
Helen DeVos Children's Hospital
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