And the awards just keep on coming... 

Unmatched Relocation Quality in Grand Rapids!

We've been so successful over the last 48 years, the industry can't help but take notice...

The Atlas Milton M. Hill Quality Award - Last 13 Consecutive Years Running!

The Milton M. Hill Quality Award is the Oscar of the moving industry - and we've won it 13 years in a row.  This prestigious award recognizes excellence in customer satisfaction, estimating accuracy, claims ratios and safety. To win it once requires a huge commitment to quality.  To win it 13 years in a row requires commitment from our entire team to earn this award year after year. 

The Atlas World-Class Commitment Award - Last 13 Consecutive Years Running!

The Atlas World-Class Commitment program mandates a quarterly assessment of our agencies in 12 critical areas, including customer satisfaction, estimating accuracy, and claims experience. We physically inspect each agent's operations and address needs for improvement immediately. We review and refine our standards regularly to continuously elevate the performance of our entire network and further its pursuit of total customer satisfaction.

The Atlas Hauling Excellence Award - Last 16 Consecutive Years Running! 

Receiving the Hauling Excellence Award is a tremendous achievement for an Atlas agency and symbolizes an intense commitment to satisfying customers. PRG has earned Atlas Hauling Excellent Award 16 consecutive years. This means that year after year, our customers rate our service level over 4.5 on a scale of 1 - 5 with 5 being the best.

News Release

Powell Relocation Group Receives Commitment to Excellence Platinum Award at Cartus 2011 Global Network Conference

(Grand Rapids, MI., Oct 11, 2011) – POWELL RELOCATION GROUP was honored for its outstanding performance at the Cartus Corp.’s 2011 Global Network Conference held October 10-12 in Denver, CO.   Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its international customers and clients.  



POWELL RELOCATION GROUP was named winner of the Global Network Commitment to Excellence Platinum Award for its exceptional service results. This award recognizes a supplier’s measureable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics in our highest Commitment to Excellence category.



“Service providers such as POWELL RELOCATION GROUP routinely go above and beyond for our customers and our company, while at the same time demonstrating unparalleled dedication and performance,” said Traci Morris, Cartus executive vice president, global operations and supply chain management. “As a vital extension of the Cartus team, we encourage our Global Network providers to be innovative and have created a forum for them to be recognized and share best practices. This award acknowledges the superior quality and professionalism that we have come to value from our service providers.”



(Powell Relocation Group is proud to earn this prestigious Platinum Cartus quality award for the 4th consecutive year, it takes a huge Commitment To Quality from our entire team:  from our Move Coordinators, dispatchers, warehouse personnel, accounting department to of course our most important part of each move, our Professional Van Operators & Move Teams.  Since Cartus started tracking the top 10 domestic move providers in March 2009, Powell Relocation Group has ranked in the top 10 each month, most months in the top 5.  This is a true testimonial to our Commitment To Quality.  The top 10 is based on a rolling 12 month score based on the Voice Of The Customer.)



“An invitation to join Cartus’ Global Network is a high honor because the program’s criteria and performance standards are so rigorous,” said (Chris Wing, Vice President of Powell Relocation Group). “We fully endorse Cartus’ dedication to providing high-quality service and are grateful to have received this prestigious designation, which further enhances our commitment to world-class service.”


About Cartus

Cartus provides trusted guidance to organizations of all types and sizes who require global relocation solutions. Serving nearly 60% of the Fortune 100 and providing service to over 160 countries, we apply our more than half century of experience to help our clients with their mobility, outsourcing, consulting, and language and intercultural training needs. Honored in Chicago in 2011 by the Forum for Expatriate Management <http://www.totallyexpat.com/> for having the “Best Vendor Partnership,” and in both New York and London in 2010 as “Relocation Management Company of the Year” and “Best Vendor Partnership,” Cartus is part of Realogy Corporation—a global provider of real estate and relocation services. To find out how our greater experience, reach, and hands-on guidance can help your company, visit www.cartus.com <www.cartus.com> ; read our blog at www.cartusblog.com <www.cartusblog.com> ; or click www.realogy.com <www.realogy.com> for more information.